Accessibility

Getting around the Gardens

Parking

There are six designated accessible car parks located within the main car park. The accessible car parks are closest to Huakiawaka visitor centre. Note you do require a Mobility Parking Permit to park in our designated car parks.

There is also a drop-off area directly outside Huakaiwaka. 

Wheelchairs, mobility scooters

You are welcome to use your personal wheelchair or mobility scooter within the Gardens.

Huakaiwaka has two manual wheelchairs and three mobility scooters available during centre opening hours. There is no charge to borrow a wheelchair or scooter; however we do retain a bond (car keys or drivers licence) while the wheelchair or scooter is in use. Bookings are recommended for weekends or during summer when visitation is high, phone 09 267 1457.

Mobility scooters are available from the visitor centre

We thank the TSB Bank for their support in providing mobility scooters as part of their commitment to making public sites more accessible.

Garden access

Vehicles may be allowed to drive around the internal Loop Road if carrying visitors with limited mobility. However access is limited to weekdays only outside of school holidays.  Please phone in advance for confirmation of vehicle access inc ase operational activities prevent this happening.

Most paths in the gardens are accessible for wheelchair users, pushchairs and mobility scooters. Those that aren’t are marked with signposts denoting no wheelchair or scooter access. 

Amenities

All of our public bathrooms are wheelchair accessible.

Huakaiwaka has an accessible bathroom and a family room with a changing table. Our other bathrooms are located in the Rose Garden, outside the Library and near the Potter Children’s Garden.

All public buildings on the grounds can be accessed by wheelchair – however the bathroom in the Logan Campbell Building is challenging for some wheelchair users.

Multilingual visitor guides

Our Visitor Guides are available in Chinese, French, German, Japanese, Spanish and Korean.

Be.Accessible assessment

We currently have a Be.Welcome rating of Bronze. Visit Be.Accessible for more information on accessibility features at the Gardens